Privacy Policy
Effective date: 28 April 2026
At Çiğdem Pastanesi, we respect the privacy of users who visit our website (cigdempastanesi.com) and place great importance on protecting your personal data. This Privacy Policy explains how your information is collected, used, and protected when you use our site.
1. Data Controller
Çiğdem Pastanesi
Alemdar Mah., Divan Yolu Cd. No:56, 34110 Fatih / Istanbul, Türkiye
Phone: +90 533 214 59 77
Email: info@cigdempastanesi.com
2. Information We Collect
- Contact data: Your name, phone number, and email address shared when you contact us via WhatsApp, phone, or email.
- Usage data: Basic technical information such as browser type, IP address, and pages visited.
- Cookie data: Detailed in our Cookie Policy.
3. Purpose of Use
- Responding to your order and reservation requests
- Providing customer service
- Improving our services and website
- Fulfilling our legal obligations
4. Third-Party Services
Our website uses Google Maps for map display. Google's own privacy policy applies to that service.
5. Information Security
Your personal data is stored on our secure servers with HTTPS encryption to protect against unauthorized access. Your data is not shared with third parties for commercial purposes without your explicit consent.
6. Data Retention
Your personal data is kept for the period required by the relevant purpose or by legal retention obligations, and is deleted or anonymized at the end of that period.
7. Your Rights
Under Turkish Personal Data Protection Law no. 6698 (KVKK) and other applicable legislation, you have the right to access, correct, delete your data, and object to its processing. See our Personal Data Protection Notice for details.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Significant changes will be published on this page; the current version is always available here.
9. Contact
For questions about our privacy practices, contact us at info@cigdempastanesi.com.